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Revised Classification Specification: Technical Services Manager
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Meeting Date: March 1, 2017
Contact Person/Dept: Ofelia Garcia/Human Resources Department
Phone Number: (310)253-5649
Fiscal Impact: Yes [] No [X] General Fund: Yes [] No [X]
Public Hearing: [] Action Item: [] Attachments: []
Public Notification: (Email) Meeting and Agendas - Civil Service Commission (2/24/17); (Email) All City Staff (2/24/17)
Department Approval: Serena Wright-Black, Director of Administrative Services (2/24/17)
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RECOMMENDATION
Staff recommends that that the Civil Service Commission ("Commission") approve the revised classification specification for Technical Services Manager.
BACKGROUND/DISCUSSION
The Information Technology Department is comprised of three divisions: Information Technology, Graphic Services, and Information Technology - Public Safety.
The Information Technology Division provides centralized information processing, telecommunications, and network services to all departments and division within the City. Information Technology provides project management, systems planning, design, and programming support for the enhancement of existing systems, as well as the development, hardware maintenance, and training of such systems, and as they serve to increase employee productivity.
The Technical Services Manager classification is part of the Information Technology Division. The Technical Services Manager is responsible for technical support to city departments on the use of hardware and infrastructure. Responsibilities include network administration, infrastructure management, computer operations, telecommunications, network security and disaster recovery.
In 1998, the Commission approved the newly created Technical Services Manager classification specification. Since that time, the role and responsibilities of the position h...
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