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New Classification Specification and Recruitment Bulletin: Permit Technician II
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Meeting Date: September 7, 2016
Contact Person/Dept: Kashawn Mariner/Human Resources Department
Phone Number: (310) 253-5640
Fiscal Impact: Yes [] No [X] General Fund: Yes [] No []
Public Hearing: [] Action Item: [X] Attachments: [X]
Public Notification: (Email) Meeting and Agenda (08/31/16)
Department Approval: Serena Wright-Black, Director of Administrative Services (08/30/16)
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RECOMMENDATION
Staff recommends that the Civil Service Commission approve the new Classification Specification and Recruitment Bulletin for Permit Technician II.
BACKGROUND/DISCUSSION
The City commissioned a study by Matrix Consulting Group to examine the City's development services process and provide recommendations to make the process more efficient. The core business processes of development services, which include providing land development and construction information to the public, issuing development and construction related permits, inspections related to development services and ensuring on-going code compliance, are major functions and services provided to customers by the Planning and Building Divisions of the Community Development Department, the Engineering Division of the Public Works Department and the Fire Department.
One of the recommendations of the study is to establish a centralized permit center to better coordinate the work of these various departments and divisions that manage permits, construction and inspections. Currently, a permit application may originate in one department or division but the process for reviewing plans and issuing the permit includes various divisions and departments. Typically, a customer must make several stops at different public counters to get project information and to resolve inter-departmental differences. By ...
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