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Discussion Regarding Digital Kiosk Program and Issuance of Request for Proposal.
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Meeting Date: October 3, 2023
Contact Person/Dept: Elaine Gerety Warner/ Economic and Cultural Development Department
Phone Number: (310) 253-5708
Fiscal Impact: Yes [] No [x] General Fund: Yes [] No [x]
Public Hearing: [] Action Item: [x] Attachments: []
Public Notification: GovDelivery (09/29/23);
Department Approval: Jesse Mays, Assistant City Manager (09/28/23)
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BACKGROUND/DISCUSSION
On November 8, 2021, the City Council directed staff to release a Request for Information (RFI) relative to the inclusion of interactive kiosks in strategic locations throughout the City. The purpose of the RFI was to understand the value of providing real-time interactive information about transportation services, City meetings, special events, facilities, classes, local businesses, weather, and emergency updates among other things. The RFI was released in January 2022. Four firms responded, with two providing prototypes suitable for an outdoor environment: Ike Smart City and Soofa. (Attachment 1)
In April 2023, the Economic Development Subcommittee reviewed the options and directed staff to invite both firms to present their prototypes via two community meetings. The purpose of the community meeting however was not to identify a particular model or style but rather to invite a high-level discussion as to whether digital kiosks would be an asset to the City. Two community meetings were held in August 2023. Ike Smart City attended with a working prototype and provided information about their model. Soofa was unable to attend, but information about their unit was made available. A survey (Attachment 2) was issued after the presentations for attendees. 22 surveys were received. The results of the survey indicated that 86% of the attendees believe the kio...
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