Approval of the Revised Classification Specification for Help Desk Technician. City of Culver City California City Council Agenda Item Report Meeting Date: 10/23/06 AGENDA ITEM: Approval of the Revised Classification Specification for Help Desk Technician. Item Number: A 5 Contact Person/Dept.: Amy Webber Phone Number: 310 253 5652 No x Fiscal Impact: Yes Public Hearing: Attachments: x Public Notification: Master Notification List (10/18/2006) and Culver City Employees Association (10/18/2006) General Fund: Yes No Action Item: X Department Approval: Serena Wright (10/12/2006) City Controller Approval: Mary V. Noller (10/18/2006) RECOMMENDATION: City Manager Approval: Jerry B. Fulwood (10/18/2006) Staff recommends the City Council approve the Classification Specification for Help Desk Technician. BACKGROUND/DISCUSSION: The Help Desk Technician classification specification has been revised to indicate the responsibilities performed by the previous incumbent and to align it with other Information Technology ( IT ) classifications. is currently vacant giving This classification in coordination with IT the opportunity to reevaluate the duties and responsibilities of the position. In reviewing the classification specification it was observed that the position was listed in the classified service. The Culver City Municipal Code 3.05.015 states that professional and technical employees in the information technology field are exempt from the classified service. the Personnel Department In addition the modified minimum knowledge and experience requirements encompass what is needed to perform the duties successfully given the inherent changing environment of IT and service they provided to City departments. Accordingly the following changes are being proposed: Change the classification status; Add an essential job duty to identify the current working environment; Add specific knowledge and experience requirements; and Clarify and update language throughout the classification s...
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