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(1) Receive a Report on the Status of the Fraud, Waste and Abuse of City Resources Hotline; and (2) Provide Feedback to Staff, If Deemed Appropriate
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Meeting Date: September 10, 2025
Contact Person/Dept: Punit Chokshi/Finance Department
Phone Number: (310) 253-6033
Fiscal Impact: Yes [] No [X] General Fund: Yes [] No [X]
Public Hearing: [] Action Item: [] Attachments: [X]
Public Notification: (Email) Meetings and Agendas - Finance Advisory Committee (09/04/2025)
Departmental Approval: Lisa Soghor, Chief Financial Officer (09/04/2025)
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RECOMMENDATION
Staff recommends that the Finance Advisory Committee (FAC) (1) receive a report on the status of the Fraud, Waste and Abuse of City Resources Hotline and (2) provide feedback to staff, if deemed appropriate.
BACKGROUND/DISCUSSION
The City of Culver City launched the Fraud, Waste, and Abuse (FWA) of City Resources hotline in November 2019 in response to recommendations from the City's internal auditing firm and requests from residents. The hotline offers City employees, residents, vendors, and other stakeholders with a confidential mechanism to report suspected misuse of City resources. To support this effort, the City partnered with Mitratech (Syntrio, Inc. and Lighthouse, LLC) to provide an anonymous and secure reporting platform.
A dedicated FWA webpage is maintained on the City's website. The page outlines what types of concerns should or should not be reported, provides instructions for submitting reports through the Mitratech web portal, phone, email, or fax, and includes a training webinar on how to identify and report suspected fraud, waste, or abuse. The webpage can be accessed at: www.culvercity.gov/Services/Applications-Forms/Report-Fraud-Waste-and-Abuse-of-City-Resources.
In March 2021, City Council adopted the updated Fraud, Waste, and Abuse Policy (Resolution 2021-R020...
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