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CC - CONSENT ITEM: Approval of a Two-Year Renewal Agreement With Konica Minolta for Nintex Workflow Enterprise and DocGen in an Amount Not-to-Exceed $100,322.22.
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Meeting Date: June 8, 2026
Contact Person/Dept.: Anissa Di Vincente/Information Technology Department
Phone Number: (310) 253-6094
Fiscal Impact: Yes [] No [X] General Fund: Yes [X] No []
Attachments: Yes [] No [X]
Public Notification: (E-Mail) Meetings and Agendas - City Council (06/04/2026)
Department Approval: J.R. Wright, Chief Information Officer (05/16/2026) _____________________________________________________________________
RECOMMENDATION
Staff recommends the City Council approve a two-year renewal agreement with Konica Minolta for Nintex Workflow Enterprise and DocGen in an amount not-to-exceed $100,322.22 during the term of the agreement.
BACKGROUND
The City has used Nintex Workflow Enterprise and DocGen since 2018 as a core part of its digital infrastructure, providing a reliable platform for automating online business processes that support daily operations across the organization. Today, the City has more than 160 active workflows, including both internal and public-facing processes, that have replaced paper-based forms, manual routing, and repetitive administrative tasks.
These workflows have delivered significant operational benefits, including reduced staff time, faster processing, improved consistency, better visibility into process status, and quicker turnaround times for residents, businesses, and internal departments. By digitizing routine processes, Nintex has helped the City improve service delivery, reduce delays, minimize errors, and create a more transparent and accountable workflow environment.
In addition, IT Department staff have leveraged Nintex's advanced workflow capabilities and system interoperability features to develop robust routing, notification, alerting, approval, and configuration tools. These features al...
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