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CC - (1) Approval of a Three-Year Agreement with HdL Companies for Business Licensing Software and Related Services, with Two Additional One-Year Options; and (2) Authorization to Exercise Lockbox Services Option.
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Meeting Date: September 9, 2019
Contact Person/Dept: Onyx Jones/Finance Department
Phone Number: (310) 253-5865
Fiscal Impact: Yes [X] No [] General Fund: Yes [X] No []
Public Hearing: [] Action Item: [] Attachments: Yes [X] No []
Public Notification: (E-Mail) Meetings and Agendas - City Council (09/04/19)
Department Approval: Onyx Jones, Chief Financial Officer (08/29/19)
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RECOMMENDATION
Staff recommends the City Council (1) approve a three-year agreement with two one-year options with HdL Companies for business licensing software; and (2) authorize implementation of lockbox services option.
BACKGROUND/DISCUSSION
In effort to continually enhance public-facing services, the Finance Department is seeking to improve operations by utilizing business licensing software from HDL Companies ("HdL"). HdL's Prime Software System provides a modernized platform including an online business license application and renewal system. An engagement with HdL would enable the Finance Department to streamline business license processing and improve the collection of miscellaneous assessments and taxes.
HdL is a superior solution to our current business taxation software ("Munis") for four primary reasons:
1. Enhanced Internal Controls - HdL utilizes pre-established programmed rules for calculating fees and taxes. With Munis, many calculations are accomplished manually (i.e. excel, adding machine, etc.) Use of HdL's program will assist to minimize manual efforts and mitigate risk of errors.
2. Improved Efficiencies - HdL will reduce costs and laborious man-hours. The current Munis solution only supports collection of onli...
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