Authorization of a Contract with Core Computing for the Purchase of Refuse Billing and Tracking Software to Support and Enhance the City s Waste Management Operations. City of Culver City California City Council Agenda Item Report Meeting Date: 05/29/07 AGENDA ITEM: Authorization of a Contract with Core Computing for the Purchase of Refuse Billing and Tracking Software to Support and Enhance the City s Waste Management Operations. Contact Person/Dept.: Item Number: A 10 Phone Number: Michele Williams (IT) Damian Skinner (Sanitation) 310.253.5959 310.253.6402 Fiscal Impact: Yes X No General Fund: Yes X No Action Item: X Public Hearing: Public Notification: E mail Master Notification List on 05/24/07; Core Computing on 05/14/07 Crystal Alexander City Treasurer on 05/07/07. Department Approval: John Richo 05/04/07 Charles Herbertson 05/04/07 City Controller Approval: Marlee Chang (05/21/07) City Attorney Approval: Carol Schwab (by H. Iker) (05/16/07) City Manager Approval: Jerry B. Fulwood (05/23/07) Attachments: X RECOMMENDATION: Staff recommends the City Council authorize a contract with Core Computing (Jacksonville FL) for the purchase of EnCore a refuse billing and tracking system to support and enhance the City s waste management operations. BACKGROUND: The City s Sanitation Division provides refuse collection for residential and commercial properties. Since the early 1990 s the division has used a Route Account Management System (RAMS) for work order processing customer billing bin inventory tracking and route maintenance. While staff has made it work the RAMS software has numerous issues which have not been easily resolved. The system is built on older technology and as a result is unstable and prone to introducing program errors when hardware or software is updated. The system also does not provide much flexibility for customization. As a result customer invoices and operational reports are inconsistent and not easily interpreted. This creates additional worklo...
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