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CC - CONSENT ITEM: (1) Approval of a Three-Year Professional Services Agreement with George Hills for General Liability Third-Party Administrator (TPA) Claims Management Services; and (2) Authorization to the City Attorney to Approve an Additional Two-Year Extension.
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Meeting Date: June 9, 2025
Contact Person/Dept.: Heather Baker/City Attorney
Phone Number: (310) 253-5660
Fiscal Impact: Yes [X] No [] General Fund: Yes [X] No []
Attachments: Yes [] No [X]
Public Notification: (E-Mail) Meetings and Agendas - City Council (06/05/2025)
Department Approval: Heather Baker (06/04/2025) _____________________________________________________________________
RECOMMENDATION
Staff recommends the City Council (1) approve a three-year professional services agreement with George Hills for general liability third party administrator (TPA) claims management services; and (2) authorize the City Attorney to approve an additional two-year extension.
BACKGROUND
To facilitate its liability claims management, historically, the City has used a TPA for investigation, adjustment and administration of liability claims asserted by third parties against the City. The TPA works closely with the City Attorney's Office in evaluating claims, negotiating and handling the paperwork for settlements at the claims stage, and monitoring the defense of litigation brought against the City. The TPA also ensures that the City, and its outside legal defense firms, follow the policies and guidelines set by the City, the City's insurers, and industry best practices.
Since June of 2019, the City has been utilizing George Hills for TPA services with the current agreement expiring on June 30, 2025. Pursuant to CCMC Section 3.07.045, in the event the same vendor has been utilized for a period of five consecutive years, competitive bidding procedures shall apply.
DISCUSSION
In March 2025, a Request for Proposals (RFP) for General Liability TPA Cl...
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