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MTP - ACTION ITEM: (1) Receive a Presentation on the Transportation Service Key Performance Indicators; and (2) Provide Direction to Staff.
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Meeting Date: August 24, 2023
Contact Person/Dept: Diana Chang, Chief Transportation Officer /Transportation
Phone Number: (310) 253-6500
Fiscal Impact: Yes [ ] No [X] General Fund: Yes [ ] No [X]
Attachments: Yes [ ] No [X]
Public Notification: E-Mail via GovDelivery: (08/21/2023) Meetings and Agendas - Mobility, Traffic & Parking Subcommittee Notify Me - Construction, Street Maintenance and Closures Stay Informed - Bicycle & Pedestrian / Culver CityBus /Construction, Street Maintenance and Closures
Department Approval: Diana Chang, Chief Transportation Officer (08/18/2023)
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BACKGROUND/DISCUSSION
The Transportation Department maintains a performance management program in line with the Federal Transit Administration (FTA) and the Federal Highway Administration’s (FHWA) performance management framework and to support community engagement through transparency of services delivered by the department.
Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its set targets and/or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.
Transportation Department will present several Key Performance Indicators (KPIs) in each of the four core service areas provided by Transportation including CityBus, CityRide, CityShare, and CityFleet Services.
FISCAL ANALYSIS
None
ATTACHMENTS
None
RECOMMENDATION
That the Mobility, Traffic and Parking Subcommittee:
1. Receive a presentation on the Transportation Key Performance Indicators; and
2. Provide direction to staff.